Thursday, October 10, 2013

Same story, different patient

I'd say about theres a 1 in 2 chance the patient standing in front of me will approach our conversation with hostility. An older gentleman walks in today and shoves his hand through the window and extends to us his medicare and medicaid cards. The two golden tickets. Now we must bow down. Paperwork was given and he sits down.



Only five minutes later the man jumps up to the window, extremely agitated and asks "when will I be seen". Literally five minutes after taking his paperwork, that he didn't even touch. The girl at the front replied it could be up to an hour depending on how quick you fill out the paper work.

He screams " WOULD THE DOCTOR WAIT AN HOUR FOR ME???"

He runs out of the office without his insurance cards and he took our clipboard. Looks like his visit was cut short but just to reassure us that he was not going to be coming back to our office he returned to retrieve his collateral and tell us he "WAS NOT COMING BACK".

Well at least he was short and to the point. I rather not have someone with such a short fuse hanging around long enough to find out he won't be getting the medication he hoped for.


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